At Lehigh Valley Safety Shoes, we are committed to delivering
the best made, best fitting, highest performing safety
footwear-every time. And we stand behind that promise.
All products are warranted for six (6) months from the date of
purchase against defective workmanship and manufacturing defects
when used under normal conditions and for the purpose the product
was intended. Uncompromising quality in every product is the goal
of Lehigh Valley Safety Shoes.
Free Exchanges and Returns: It's easy and quick. Simply log
onto "My Account." Select "View Order History" and then choose the
order you want to return. Scroll down to the bottom of the page and
select "Create UPS return label". That's it!
It is our intent to evaluate all returned goods with the purpose
of fairness in mind. Only those shoes returned for inspection
which, obviously fall outside the reasonable criteria of defective
workmanship and/or materials will be denied credit.
Returns will not be accepted if the product has been subjected
to excessive/unusual wear (cuts, burns, chemical or acid burns,
etc), mistreatment or poor fitting if worn or soiled.
New or unworn product can be returned at any time for Credit or
Exchange, as long as it is done within 30 days from the date of
purchase.
We will accept any new unworn product in the original box for
the first 30 days from the date of purchase, with no prior
authorization. Beyond 30 days, all requests for return should be
made to our Lehigh Valley Safety Supply corporate office in
Allentown, PA by phone, fax or email, and must include all
necessary information including the company's name, the employee's
name, the style number, size, and width, as well as the contact
information for your company.
No credit will be given on discontinued or closeout
footwear.
Credit will be issued only after receipt and inspection of worn
or damaged goods. Credit is subject to adjustment based on
wear.
No Credit (0%)
- Sole and / or upper showing extensive, excessive or abusive
wear.
- Sole or upper cut, punctured, or showing excessive abrasion and
stiff upper, due to leather being wet and drying too rapidly.
- Excessive chemical or acid splash or burn.
- Hard abuse of the product.
Half Credit (50%)
- Obvious possible defects but clearly the boot has been worn for
a while.
Full Credit (100%)
- Obvious defects showing some wear but in good condition.
No credit will be given for misused footwear. All footwear must
be returned freight prepaid. Accounts must be in "current" credit
standing to receive appropriate credit.